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Clear, careful communication is essential for every HOA board and community manager—but everyday emails, meetings, and conversations can carry real legal consequences if they aren’t handled properly. In this HOA Learning Lab episode, attorney Elliot Cappuccio explains how associations can avoid defamation claims and other communication-related risks. We break down the key differences between confidential, privileged, and potentially defamatory communications, and what boards need to know before sharing sensitive information. From protecting owner records and violation histories to preserving attorney-client privilege, this episode outlines practical steps boards and managers can take to reduce liability. You’ll also learn how defamation works—including the difference between libel and slander—and why certain statements may qualify as defamation per se or defamation per quod. For the full recap and key takeaways, visit our HOA Learning Lab page and read the companion blog here: https://riseamg.com/education/hoa-lea...