Making a Difference as a Senior Advisor | Working at ESDC скачать в хорошем качестве

Making a Difference as a Senior Advisor | Working at ESDC

My name is Brandon Yeung. I'm a Senior Advisor with Service Canada in the Western Canada and Territories Region. During the BC wildfire situation my role was to play as a coordinating body ensuring that all the background players were integrating their response and ensuring that service delivery was provided to citizens on the ground as well as supports to our staff. Kamloops played our hub site and we sent staff to each of the different sites depending on the needs of the day and ensured that they had the necessary leadership supports, they had the necessary products that they needed and also the technology. When you're working through a crisis and you're working in the background, the rewarding piece of that is the work that you do—you see it through the staff that are having to go face-to-face, who are going to be on the ground and working with clients. A lot of the people that were working on it, you can see the stress that it was having on them because they actually care, and when you care about your work you can really push yourself to go a little bit further. Being able to respond to such a large crisis event in a very short amount of time and being able to get our folks onto the ground and being able to serve citizens so quickly was really amazing.