Case Study - Samuel Heath & Sons скачать в хорошем качестве

Case Study - Samuel Heath & Sons

Samuel Heath and Sons plc manufactures the finest pieces of solid brassware from its premises at Grade II listed Leopold Street in Birmingham where it remains today. The 130-strong business has evolved towards using the latest production methods combined with the skills of its staff to design and manufacture high-end taps, showers, bathroom accessories and door and window furniture for customers all over the world. Samuel Heath has a UK showroom at the Design Centre, Chelsea Harbour in London and customer services teams based in Birmingham and across the UK and the USA. Martin Harrison, who has been Manufacturing Director for the last seven years, wanted to improve the availability of live data from the vast range of machines throughout its factory. “When we started this process, we were looking at the best ways to get digital advice to solve our problems using digital tools because consultants can be expensive and they don’t always fully understand your business,” he said. “But working in collaboration with Made Smarter and WMG meant we were dealing with people who really take the time to understand, which means we have introduced a digital system that will meet our requirements now and in the future".