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Well, as most of you know, for my birthday, I got four Wasabi Power batteries, two Wasabi Power chargers, and those Neewer CN-160 LED video lights (which I haven't used to railfan with...yet.), plus the Halcyon NP-F550 batteries for that. Well, unfortunately, one of the Wasabi BP-727 batteries had a little mishap, I'm not sure if I did it by accident or if it was like that. But anyway, my mom notified BlueNook (the distributor of Wasabi Power batteries) about the situation and the customer service representative on the other end of the line could not have been more courteous! He was so polite and friendly and said he would give us a replacement free of charge! So here I am unboxing it! I cannot say enough good things about BlueNook, they really made me happy and I received this battery no more than 3 days after they said that they were shipping it out. I haven't used the camcorder with the Wasabi Power batteries yet, but it will only be a matter of time! Also want to try some new railfanning locations throughout Summer 2013. Not gonna say where, but I would like to try some new ones as well as the same old ones for a little extra variety! Recorded 5.12.2013