Building bartaco into a Beloved Brand with Scott Lawton скачать в хорошем качестве

Building bartaco into a Beloved Brand with Scott Lawton

Can data make your brand more human? Scott Lawton, Co-Founder & Chairman of bartaco, shares how he blends data, design, and hospitality to build a brand that has become one of the industry’s most distinctive experiences. In this episode, you’ll learn: ✨ How to use guest data to enhance your brand experience ✨ Why the best operators measure sentiment before sales ✨ How to empower teams with insights that fuel connection and creativity ✨ The leadership moves that keep cultures strong at scale A playbook for turning insights into emotion and metrics into meaning. Scott's creative inspiration Book: I'm Not Trying To Be Difficult: Stories from the Restaurant Trenches by Drew Nieporent Brands: FB Society (Whiskey Cake, Sixty Vines, etc.) Song: Chilly Water by Widespread Panic