Crucial Conversations (Summary) — Get Better at Difficult Conversations and Resolving Conflicts скачать в хорошем качестве

Crucial Conversations (Summary) — Get Better at Difficult Conversations and Resolving Conflicts

This is a summary of the book Crucial Conversations by Kerry Patterson. Get the audiobook for free with a free Audible trial: https://fourminutebooks.com/go/audibl... Start a free, personalized learning journey based on your goals: ​https://fourminutebooks.com/ 0:00 - Introduction 2:27 - Lesson 1: Stick to your goals during the discussion so you don’t get overly emotional. 4:45 - Lesson 2: Listen to the other person’s opinions to help them feel safe in the conversation. 6:17 - Lesson 3: Use the STATE acronym to resolve a conflict. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. You can also read this summary on our website, listen to just the audio, and download a PDF of it: https://fourminutebooks.com/crucial-c... For more weekly animated book summaries, subscribe to our channel:    / @fourminutebooks   Four Minute Books is a collection of over 1,000 free book summaries, each of which draws 3 lessons from one of the world's best books. Get smarter in 4 minutes or less! Start reading: https://fourminutebooks.com/book-summ... #habits #books #selfimprovement Audio via reading.fm: https://player.reading.fm/en/blog/fou...