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How Brands Can Use AI To A Better Customer Experience

On this panel at Imagination In Action’s ‘Forging the Future of Business with AI’ Summit industry experts discuss how entrepreneurs and brands can use AI to make their customer’s experiences with the brand better. 0:00 Introduction 2:16 Human Predictive Models: Does This Help Customer Experience? 5:38 Problems With Human Interaction And AI 9:06 Should AI Be Centralized To Certain Industries: Healthcare And Finance 11:56 Interface Perspective Of The 90s 17:38 AI As An All In One System 22:37 Humans And AI Interaction: Are Technology Assistants A Good Thing? 30:50 The Different Code Of Operations In Technology And Others Subscribe to FORBES: https://www.youtube.com/user/Forbes?s... Fuel your success with Forbes. Gain unlimited access to premium journalism, including breaking news, groundbreaking in-depth reported stories, daily digests and more. Plus, members get a front-row seat at members-only events with leading thinkers and doers, access to premium video that can help you get ahead, an ad-light experience, early access to select products including NFT drops and more: https://account.forbes.com/membership... Stay Connected Forbes newsletters: https://newsletters.editorial.forbes.com Forbes on Facebook: http://fb.com/forbes Forbes Video on Twitter:   / forbes   Forbes Video on Instagram:   / forbes   More From Forbes: http://forbes.com Forbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.