How to Measure Training ROI? by "The Triangle Strategy" Author, Michael Tull скачать в хорошем качестве

How to Measure Training ROI? by "The Triangle Strategy" Author, Michael Tull

http://www.sardertv.com | http://www.russellsarder.com http://www.netcomlearning.com | http://www.learninggg.com Michael has over 25 years of national and international experience as a consultant, coach, manager and trainer. By using his broad knowledge of performance management issues in the workplace, Michael helps clients to identify methods for increasing individual, team and organizational performance. Michael Tull provides a list of ways to evaluate the importance of training in terms of the return on investment. This can include employee satisfaction, new skills, the successful application of those skills, and whether the training resulted in new sales or increased customer satisfaction. He also talks about the importance and the difficulty of setting up measureable benchmarks to identify ROI.