Embedded Insurance Is Changing The Way You Interact With Insurers | Heather Wilson скачать в хорошем качестве

Embedded Insurance Is Changing The Way You Interact With Insurers | Heather Wilson

In this episode, we sit down with Heather H. Wilson, CEO of Clara Analytics, live from ITC Vegas, to talk about the real future of AI in insurance—and spoiler alert—it’s already here. Heather shares how her journey through AIG, Kaiser Permanente, and now Clara shaped her mission to bring empathy and intelligence to the claims experience. From predictive analytics and generative AI to reducing leakage, fraud, and loss cost, Heather explains how augmented intelligence—not artificial intelligence—is transforming adjusters from overwhelmed case managers into confident, empathetic decision-makers. 📖 Highlights: ✅ Why Heather calls it “augmented” intelligence and what that really means for claims ✅ The human side of AI: empathy, trust, and emotional IQ in the claims process ✅ How Clara helps adjusters manage 200+ cases with real-time, case-specific triage and alerts ✅ The staggering inefficiencies in claims—and how AI closes the gap (97% → 8% reassignment!) ✅ What “digital adjusters” could mean for the future of insurance ops ✅ Why governance, ethics, and trust are critical for first-time AI partnerships ✅ The real ROI of AI in year one: 5x to 10x returns and faster claims resolution ✅ How Clara integrates seamlessly with major core systems like Guidewire and Origami 👥 Special Guest: Heather Wilson, CEO at Clara Analytics 🎥 Subscribe on YouTube: / ‪@FiveMinutespod‬ 👉 Work with me: https://fivem.llc/how-we-can-help Follow on Socials: 📸 Instagram:   / miguelatfivem   🐦 Twitter:   / miguelatfivem   🎬 Clips on TikTok:   / miguelatfivem   🔗 Learn More: Want to lead innovation effectively in your organization? Download our free guide: https://tinyurl.com/fivelessonse-book __________________________ WHO AM I 🤓✌ I'm a husband, father of four boys. They are my life. I am a compassionate, honest boundary pusher on a relentless pursuit of innovation excellence and driving others to reach their full potential. I am unafraid of the unknown and believe barriers are simply opportunities to define new paths. I lead with love and am driven to create efficiencies and go full speed. I have a very unique career in the industry that has enabled me to build expertise and simplify major, seemingly complex tech modernizations. #techinnovation #digitaldisruption #futureofwork #businesstransformation #innovationleadership #techtrends #digitaltools #automation #lowcodenocode #lowcodesolutions #lowcodedevelopment #nocodetools #buildwithoutcode #nocodefuture #lowcodeplatform #insuranceindustry #insurtechcommunity #insuranceinnovation #digitalinsurance #insurancetech #nextgeninsurance #policytech #claimsautomation #underwritinginnovation #leadershipintech #strategicthinking #decisionmaking #cioleadership #ctotalk #executiveinsights #customerexerience #generativeai #insuranceinnovation #insurtech #aiinindustry #futureofinsurance #humanintheloop #agenticai #insuranceleadership #insurtechtalk #governance #governanceissues