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Bob Watson is a QA Manager and Lead QA with 25 years of experience driving test strategy, planning, and execution across projects ranging from indie releases to AAA franchises. Currently leading QA at a stealth-mode startup and formerly Studio QA Manager at Romero Games, he has built and scaled QA teams, introduced automation-driven triage systems, formalized playtest processes, and created career-path frameworks that turn QA into a sustainable discipline within studios. His approach blends rigorous methodologies like black/white-box testing and session-based exploratory testing with pragmatic reporting that empowers developers to ship with confidence. Previously, Bob was Senior QA Manager at DICE, leading QA for the Battlefield franchise, QA Director at CD PROJEKT RED supporting The Witcher 3’s award-winning DLCs, and QA Manager at Ubisoft Singapore on Ghost Recon Phantoms and Skull & Bones. His career also spans roles at NCSoft, Disney Interactive, and Bigpoint, where he has consistently focused on psychological safety, mentorship, and building multi-studio QA partnerships. Bob’s leadership style is defined by servant-leadership values and a passion for turning testing into a craft that elevates both games and the teams that make them. Chapters: 00:00 – Understanding Quality Assurance (QA) in Gaming 03:03 – The Role of Communication in QA 05:59 – Deep Dive into Bug Analysis 09:09 – The Balance of Process Improvement and Trust 11:55 – Quality as a Team Mindset 14:49 – The Evolution of QA’s Role 17:35 – Exploring Fun and User Experience in QA 20:59 – The Importance of Data in QA Feedback 23:51 – Empathy and Collaboration in QA 26:43 – Navigating the Developer-QA Relationship 35:28 – Empowering QA Professionals 38:49 – The Value of Experienced QA Teams 42:19 – The Disposable Nature of QA 45:30 – The Glass Ceiling in QA Careers 50:28 – Scaling QA in Large Teams 58:00 – The Future of AI in QA 01:02:34 – Getting Started in QA Careers Reach out to Bob: / robertiainwatson . . . #GameDevelopment #QualityAssurance #GamingIndustry #Leadership #CareerInGames #GameProduction #Testing #LiveOps