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Inverroy Associate Consultants, Joanna Macdonald and Bonnie Khan guide us through the essential elements of Crisis Communications and highlight that how you communicate through a crisis can help or harm your organisation’s reputation. Therefore, having a Crisis Communications Plan ensures that you can respond quickly and appropriately when a crisis hits. This video introduces the essential elements of a good Crisis Communications Plan and comes with a handy checklist that is available on our website ww.Inverroycrisismanagement.com/downloads This is a recording of an online training course delivered 1-3 Jun 20 and was the fifth module of a 6-part series. Others modules included An Introduction to Crisis Management, Understanding Leadership Decision Making, Health and Safety - How far do we go?, Emergency Response, and Thinking in Three Horizons. All these will be available via our YouTube channel and handouts from certain modules are available on our website (www.InverroyCrisisManagement.com) Inverroy Crisis Management will deliver additional courses and content so please subscribe to this channel or subscribe to our Newsletter at www.InverroyCrisisManagement.com to be informed of future events.