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If you've ever been offered a service call to install a traffic counter but didn't know what it was, watch this video. I show you how simple it can be to install an Orbit Shopper Track. This includes the traffic counter mounting and the setup at the network rack. 🎁Free Gift to Subscribers: https://fieldtechacademy.com/freegift... 💼 Want to Earn More with Direct Clients? 📢 Work with 40+ Direct Client Field Nation Alternative Companies that offer service calls like Field Nation and Work Market. 🔗 https://www.fieldtechacademy.com/direct 💡Need a way to manage your IT Contract business (Clients, Techs, Tickets, Vehicles, Payroll Tracking and more? Try the Service Envoy Field Tech Management System: 🔗 https://www.serviceenvoy.com/ 🤔 Have questions about: Field Nation? Work Market? CloudWork Pro? Field Nation alternative companies? Other on-demand field tech platforms? Want me to cover something specific in a video? 💬Drop a comment on the video or contact me directly: 🔗 https://fieldtechacademy.com/contact-us/ 🌟 About Michael Firey 👨💻 Experience: I.T. field tech freelancer since 2000 working with Field Nation alternative direct clients. Field Nation I.T. field technician since 2010 WorkMarket I.T. field technician since 2011 Local small business owner since 1997 🎯 Mission: Field Tech Academy is here to share 20+ years of IT Field industry secrets and help you succeed as an Independent IT Field Tech. 📺 Watch & Learn 💡 Learn how to become a successful IT field tech with our expert tips and insights. 🔗 Watch now: / @fieldtechacademy 🌐 Resources for Your Success ✅ One-on-One Coaching: https://fieldtechacademy.com/shop/ 📌 Skillset & Equipment List: Need help filling out your Field Nation or Work Market profiles? Download my ready-to-use skillset and equipment list to stand out from the competition. 🔗 https://fieldtechacademy.com/product/... 🤝 Connect with Us! 📌 LinkedIn: / fieldtechacademy 📌 Facebook: / fieldtechacademy 📌 Contact Us: https://fieldtechacademy.com/contact-us/ ❤️ Support Our Channel 💸 Tip Jar: Love our content? Leave us a tip to support the channel: 🔗https://fieldtechacademy.com/product/... 🛒 Amazon Shopping: Bookmark this Amazon home page link and use it for all your Amazon purchases. Every click helps support our work! 🔗https://amzn.to/4g0qsV9 🎥 Video Summary: In today's video, we're covering the installation of a Shopper Track, a traffic counter in retail stores. It’s mounted just inside the entry door and has two small cameras, currently covered, to count people entering and exiting the store. While these installations are usually straightforward, there are often variables. In this case, we already have a pre-run cable, conduit, and a four-inch J box. However, the mounting plate for the Shopper Track isn't designed to fit a J box—the screw holes don’t line up, and it’s not wide enough. When doing these installations, there are a few things to keep in mind: You might need to bring your own conduit and J box. It’s helpful to have C clamps for mounting to a ceiling grid. If it’s a drop ceiling, installation is easier, requiring only a hole for the cable and attaching the device to the ceiling. In our case, we're using a J box, so we'll need a wall plate adapter. Ensure you have the correct size—this one is designed for a four-inch J box. The plate has a helpful image showing the direction it should face, with the bevel pointing upwards for clearance to attach the clip on the back. I always carry longer wall plate screws in case the mounting bracket is recessed due to double drywall, but the standard screws are working fine here. Once the mount is secure, we’re ready to connect everything and test the system. Each Shopper Track kit includes a power injector. Since we have a pre-run cable, we’ll be looking for the right one. In this case, it's labeled "Shop T" for Shopper Track, and it’s connected to port six, which is clearly marked. Next, I’ll disconnect the cable to insert the power injector. After that, we’ll plug in the purple cable that typically ships with Shopper Track to help it stand out. We’ll reconnect the “out” to the Shopper Track and the “in” to the switch, keeping the setup as tidy as possible by securing it with Velcro. With link lights now on both the injector and the switch, we’ll check the Shopper Track to ensure the light is on and it’s syncing properly. The kit also comes with a sticky-backed floor mat used for testing. The mat helps verify that the camera counts people crossing the designated area. After finishing up in the back, we move to the front to finalize the installation. With a green blinking light on the Shopper Track, we call for testing. The tech support representative had me walk in and out of the store ten times. They logged into the system remotely and confirmed that the device was accurately tracking my movements.