SanTra-AI: AI-Powered Customer Support Platform with Voice Integration скачать в хорошем качестве

SanTra-AI: AI-Powered Customer Support Platform with Voice Integration

SanTra-AI: AI-Powered Customer Support Platform with Voice Integration 🚀 SanTra-AI is a cutting-edge, full-stack customer support platform that combines traditional chat functionality with advanced AI voice capabilities. Built with modern web technologies, this project demonstrates how to create a comprehensive customer service solution that can handle both text and voice interactions seamlessly. 🎯 Key Features: 1. Multi-Modal Communication Text Chat Widget: Interactive chat interface for customer support Voice Integration: Real-time voice calls powered by Vapi AI Phone Number Support: Dedicated business phone lines for outbound calls Web Voice Calls: Direct voice chat within web applications 2. Advanced AI Capabilities Convex Backend: Real-time database and serverless functions AI Agent Integration: Smart conversation handling with context awareness RAG (Retrieval-Augmented Generation): Enhanced AI responses with knowledge base Custom Workflows: Configurable conversation flows for different use cases 3. Enterprise-Ready Dashboard Organization Management: Multi-tenant architecture with Clerk authentication Plugin System: Extensible architecture for third-party integrations Customization Panel: Brand and behavior customization for widgets Analytics & Monitoring: Conversation tracking and performance insights 4. Modern Tech Stack Frontend: Next.js 15, React 19, TypeScript, Tailwind CSS Backend: Convex (real-time database), Clerk (authentication) UI Components: shadcn/ui with Radix UI primitives Voice AI: Vapi integration for natural language processing State Management: Jotai for efficient state handling 🏗️ Architecture Highlights: Monorepo Structure: Organized with Turbo for optimal development experience Web App: Main dashboard and management interface Widget App: Embeddable customer chat widget Backend Package: Shared Convex functions and database schema UI Package: Reusable component library Real-time Features: Live conversation updates Instant message delivery Voice call status monitoring Real-time transcript generation 💡 What Makes This Special: Seamless Integration: Combines text and voice in a single platform Scalable Architecture: Built for enterprise use with multi-tenant support Developer-Friendly: Modern tooling and clean code structure Production-Ready: Includes error handling, monitoring, and security features Customizable: Extensive customization options for different business needs