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#snsinstitutions #snsdesignthinkers #designthinking In 2017, Netflix became the target of a cyber extortion incident involving a hacker group known as The Dark Overlord. The group claimed to have stolen unreleased episodes of the popular Netflix series Orange Is the New Black from a third-party post-production vendor. Instead of directly breaching Netflix’s internal systems, the attackers compromised a vendor with weaker cybersecurity controls, demonstrating the serious risks associated with supply chain vulnerabilities. The hackers demanded ransom money from Netflix to prevent the public release of the stolen content. When Netflix refused to pay, the group leaked multiple episodes online before their official release date. This incident was a clear example of ransomware-style extortion, where attackers threaten to release sensitive data rather than encrypting systems. The goal was financial gain through coercion. Although Netflix’s core infrastructure was not directly compromised, the attack caused reputational damage and financial concerns. It highlighted how even large, technologically advanced companies can be affected by third-party security weaknesses. The breach emphasized the importance of vendor risk management, data encryption, secure file transfer protocols, and strict access control mechanisms. From a cyber awareness perspective, this case provides several lessons. In 2017, the global streaming company Netflix faced a significant cybersecurity incident involving a hacker group known as The Dark Overlord. The attackers claimed responsibility for stealing unreleased episodes of the popular series Orange Is the New Black. However, instead of directly breaching Netflix’s internal systems, the hackers infiltrated a third-party post-production vendor that handled the show’s content. This incident clearly demonstrated how supply chain vulnerabilities can expose even large, technologically advanced organizations to cyber threats. After obtaining the unreleased episodes, the hackers demanded ransom money from Netflix in exchange for not leaking the content online. Netflix refused to pay the ransom. As a result, several episodes were publicly released before their scheduled premiere date. Unlike traditional ransomware attacks that encrypt systems and demand payment for decryption, this case involved data theft and extortion, where the threat was public exposure of confidential digital assets. Although Netflix’s main infrastructure remained secure, the incident caused reputational damage and raised concerns about intellectual property protection. It highlighted the importance of strong cybersecurity practices not only within an organization but also across its vendor network. Third-party risk management became a key focus following the breach. From a cyber awareness perspective, this case emphasizes several lessons. First, organizations must conduct regular security audits and assessments of vendors. Second, sensitive content should be protected using encryption and secure file transfer mechanisms. Third, companies must implement strict access control policies to limit unauthorized data exposure. Finally, having a well-prepared incident response plan helps reduce the impact of such attacks. In conclusion, the Netflix case illustrates that cybersecurity is a shared responsibility across the entire digital ecosystem. Continuous monitoring, proactive risk assessment, and vendor security compliance are essential to prevent ransomware-style extortion attacks and protect organizational reputation.