Hiver Review & Tutorial: Best Omnichannel Customer Support Tool? скачать в хорошем качестве

Hiver Review & Tutorial: Best Omnichannel Customer Support Tool?

Most legacy customer support platforms are hard to get started with. Setup takes time, the interface is not intuitive, and teams need weeks just to get comfortable. So today, I’m trying something different. Hiver is a modern AI-powered customer service platform that brings all your support channels into one place. You can collaborate with your team, assign conversations clearly, automate repetitive workflows, and use AI to resolve customer requests faster without juggling multiple tools. I’ve honestly been meaning to talk about this for a while… and I can’t keep it to myself anymore. Let’s check it out. Try Hiver here: https://hiverhq.com/?utm_source=rocaw... Write to us anytime here: hello@roca.work Help grow the channel:    / @dominiccx   Here's what we cover: 00:00 - Intro 00:39 - Setup 01:29 - Interface 01:55 - Channels Setup 03:44 - Hiver Settings 08:11 - Live Chat 09:15 - IT Support 10:30 - Email Templates 11:53 - Ticket Properties 13:25 - AI Copilot 14:10 - Knowledge Base 25:35 - Closing Thoughts 19:28 - Outro ⭐️ 🦍 Open a Zendesk trial: https://www.zendesk.com/register/?par... Get more out of your Zendesk, level up your CX and customer service system: https://roca.work/offers My email is: hello@roca.work