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What worked in your last S/4HANA upgrade may quietly break in the next one. In this deep-dive episode of Linh Talks Tech, Linh Nguyen shares real-world lessons from a 10-day S/4HANA upgrade, breaking down what actually goes wrong during SUM runs and how to keep things moving when SAP quietly changes the rules. You’ll learn why “seat-of-the-pants” upgrades no longer scale, how agentic AI and autonomous log analysis can transform SUM into a leading system, and what it really takes to upgrade to S/4HANA like a boss. What we cover in this episode: Why SUM is now an operational problem, not just a Basis problem Critical behavior changes in S/4HANA 2025 (including ACT_UPG surprises SAP doesn’t clearly document) How agentic AI can analyze thousands of SUM logs in real time and make actionable recommendations Managing upgrades in RISE environments with limited backend access Eliminating alert fatigue and improving upgrade visibility across teams Using historical upgrade intelligence to improve runtime estimates and predict failures Building a living, AI-assisted operational runbook from every upgrade This episode is for anyone who’s ever stared at a SUM phase at 3 a.m., wondering why it hasn’t finished, and for teams looking to make S/4HANA upgrades more predictable, collaborative, and repeatable. If you’re planning an upgrade, whether on-prem, hybrid, or RISE, this is a look at the future of SAP operations: less guessing, less waiting, and more momentum. ⏱ CHAPTERS 00:00 Introduction 02:00 Why SUM has become an operational problem, not a Basis problem 03:35 ACT_UPG dictionary adjustments 07:17 RISE backup and export constraints nobody warns you about 11:18 SUMmailnotifier: Alert fatigue at scale 16:51 Why SAPupStats.log time estimates are fundamentally broken 19:06 CDS view activation failures 21:28 RISE migration failure: App servers never shut down 23:30 Nice improvements that actually matter 26:50 What “Like a boss” really means Listen and watch our previous episodes on Linh Talks Tech: • Linh Talks Tech #SAPUpgrade #SAPMigration #S4HANA #S4HANAUpgrade #S4HANAMigration #SAP #SAPCommunity #AutomateSAP #SAPAutomation #LinhTalksTech #TechPodcast