Debt Collection 101: A Deep Dive Into Limited Content Messaging скачать в хорошем качестве

Debt Collection 101: A Deep Dive Into Limited Content Messaging

The CFPB's rule for debt collection continues to be analyzed by industry experts. We spoke to one of them - John Bedard, Jr. of Bedard Law Group - to understand one specific part of the rule: Limited Content Messaging. One of the most anticipated elements of the new rule was the Limited Content Message. The message was designed to be a safe harbor for agencies who want to leave voicemails, but risked third-party disclosure in doing so. The CFPB addressed this by outlining a voicemail that will not be considered a communication - the Limited Content Message.  John walks us through the nuances of the Limited Content Message. If you want to skip to a specific area of the rule, use the timestamps below! What is a Limited Content Message? [1:31] Will the LCM Be a Helpful Tool to Collectors? [7:01] How Did the CFPB Come Up With this Message? [8:01] What If Your Agency Name Signals That You Are a Collector? [11:27] Does This Have Anything to Do with Omnichannel Outreach? [15:00] How Effective Will the LCM Be? [20:08] About Our Guest John Bedard, Jr. of Bedard Law Group is based in Atlanta, GA. He assists debt buyers and debt collectors in their compliance efforts and litigation. His practice is focused exclusively on the ARM industry.