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Get a Jira plan that actually works. Go here 🔗 https://links.gryd.io/FD0qIbV Is your team struggling with a messy Jira setup that feels more like a burden than a help? In this video, we provide a Jira Issue Types Guide that shows you how to structure your work for maximum clarity. You will learn how to choose the right work types so your team stays organized and hits goals faster. Our Jira Issue Types Guide helps you stop fighting the tool and start scaling your business with ease. What's in this video? • How to choose the best template and work types for your specific team goals. • The truth about the three-level hierarchy and how to simplify it. Why you should fix your real-world process before touching any Jira settings. • How to avoid the "complexity trap" by keeping your issue types lean and mean. 🔑 Key Takeaways • Map your workflow on paper before creating any new issue types in Jira to ensure the tool follows your process, not the other way around. • Use the Story type for work that adds direct value to the business and the Task type for internal team maintenance to keep reporting clear. • Avoid creating new issue types for every small detail; use custom dropdown fields instead to keep your system scalable and easy to manage. • Start with a simple setup of just Tasks or Stories and only add layers like Epics or Subtasks when your team’s growth truly demands it. 📍Video Chapters 00:00 - 00:24 | Introduction: From Templates to Issue Types 00:24 - 01:03 | Why Issue Types Govern Everything 01:03 - 01:58 | The Debate: Issue Types vs. Work Types 01:58 - 03:13 | Template Defaults (Software vs. Business) 03:13 - 04:18 | Jira’s Minimum 3-Level Hierarchy Explained 04:18 - 05:35 | Mapping Your Real-World Workflow to Jira 05:35 - 06:44 | Story vs. Task: Which One Do You Actually Need? 06:44 - 08:05 | Learning from Azure DevOps & Agile Hierarchies 08:05 - 09:26 | Shifting the Hierarchy: Renaming Epics to Features 09:26 - 10:57 | The History of Epic Links and Parent IDs 10:57 - 12:38 | Modern Jira: The Simplified Parent-Child Model 12:38 - 13:48 | Persona-Based Mapping: How Does Work Land? 13:48 - 15:32 | Operational vs. Proactive Work Types 15:32 - 16:49 | When to Create a New Work Type (Workflow & Triage) 16:49 - 18:07 | High-Level Goals vs. Task Decomposition 18:07 - 19:07 | Real-World Example: Tracking Invoices in Jira 19:07 - 20:23 | Standalone Types vs. Subtask Dependencies 20:23 - 21:50 | The Risks of Renaming Epics Globally 21:50 - 23:36 | Future Predictions: Hierarchy Flexibility in Jira 23:36 - 24:51 | Defining the Roles: Epic, Story, Bug, and Task 24:51 - 26:08 | Rolling Bugs into Epics (Capabilities) 26:08 - 27:33 | Why Systems like Scrum Exist for Structure 27:33 - 28:52 | The "Start Simple" Strategy: Building Upward 28:52 - 30:30 | Issue Types vs. Custom Fields: Avoiding Complexity