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For more information on AVH Interventions and the training available please visit: http://www.avh-interventions.co.uk Aggression, Violence & Harassment Interventions is a complete approach to safety in your work place. A 5-tier programme of tailored training courses designed to help identify and manage conflict in the workplace. Everyone has the right to feel safe at work. Level One (Verbal Conflict Resolution) This course focuses on verbal and non-verbal strategies and is suitable for all staff at any level of the organisation facing difficult or abusive people and situations. This is the unique backbone to the AVH Interventions programmes, it is part of every level of training, and can be tailored to suit your organisations needs and those of your staff and customers Level Two (Break-Away Skills) This course is for those rare occasions when verbal responses to aggression do not work and your staff need to use physical avoidance techniques to minimise injury and exit potentially violent situations safely and effectively. Level Three (Control & Restraint Training & Soft Skills Restraint) Some of your staff (e.g. Hospital Security) may need to control and restrain physically violent people to protect themselves, innocent bystanders, and the violent person. ‘Soft Skill Restraint’ training is also available and is Ideal for staff dealing with vulnerable individuals in difficult situations; this programme looks at skills to control potentially violent individuals whilst still maintaining an element of care. It allows staff to continue to work with such individuals once a violent episode has been dealt with. Level Four (Train the Trainer): This modular course prepares your staff to become in-house AVH Interventions Trainers. This is a fully certified trainer programme allowing you to deliver cost effective training directly into your organisation. Level Five (Advanced Specialisation): These advanced courses look closely at high risk special needs for your staff or organisation; this may include edge weapon awareness, handcuffing skills, through to dealing with violent individuals in confined rooms. These Specialised courses are suitable, and can be adapted to both civilian applications and L.E.A.F. clients (Law Enforcement & Armed Forces).