Webhelp nedir? / What is Webhelp? скачать в хорошем качестве

Webhelp nedir? / What is Webhelp?

Webhelp'in ne olduğunu biliyor musunuz? Fransa menşeili firma Trendyol, Getir, Fibabanka, Akbank, Yapıkredi, Garanti Bankası, Letgo Türk Telekom, Vodafone, Hepsiburada gibi markalara hizmet veriyor. Webhelp'in kendisine soracak olursanız "Günümüzün dijital dünyası için insan odaklı deneyimler tasarlıyoruz. Bugünün lider markaları ve geleceğin unicorn'larına ezber bozan müşteri deneyimi yolculukları sunuyoruz." diyorlar. Peki Webhelp'te çalışan işçilere soracak olursanız... #BöyleGitmez You probably don't know what Webhelp is. The French company provides service to brands such as Trendyol, Getir, Fibabanka, Akbank, Yapıkredi, Garanti Bank, Letgo Türk Telekom, Vodafone, Hepsiburada. If you ask Webhelp itself, "We design human-centric experiences for today's digital world. We deliver groundbreaking customer experience journeys to today's leading brands and tomorrow's unicorns." they say. In reality, it's a company which; employs its workers with a salary below the breadline and a meal wage of 16 Turkish Liras, does not allow its workers to take breaks, threatens to fire workers when they ask for a break, which do not pay overtime, which continues to multiply its profits by forcing people to work in terrible conditions, forces workers to be online all the time, but when workers want to reach them, which replies; "We'll send an email.”, when someone complains about the working conditions, says "You can quit your job if you want" and threatens them to dismiss, forces people to accept all kinds of terrible conditions by scaring them with unemployment, seizes workers' right to promotion. In the words of its employees, "A company that has taken the roads like Deli (Crazy) Dumrul [a traditional Turkish myht]; which wants to make people work like slaves". When workers want to take a break, they first have to write "Break" to a Whatsapp group and wait for their turn. "The world's leading 1300 companies trust us to take responsibility for their brands, services and customers," says Webhelp on its website, but it doesn't add that while Webhelp itself and all the big companies it serves take away money, all that's left for workers is poverty and anxiety. The workers in the photos they put on their site do not look like they are working for a meal wage of 16 Turkish Liras per day. When employees try to make their voices heard on social media, pressure is put on them. In the workers' own words, company says, "While you are working to death, we will seize your bank promotions, we will fire you if we want on the excuse of poor performance, but you won’t make your voice heard." This company also has a system called "free". The word "free", which means "independent" in English, is used in Webhelp; as workers who cannot be harassed or fired with mobbing are forcibly put on unpaid leave. During this time, workers can enjoy months of being "free" without pay and insurance!