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In this powerful episode of Risk & Resolve, Ben Conner and Todd Hufford sit down with Chris Deacon—former New Jersey Treasury official, whistleblower, and author of The Great American Healthcare Heist. Chris shares how she uncovered widespread fraud and manipulation in one of the country’s largest public health plans, why she walked away from her role, and the moral, personal, and professional cost of exposing the truth. From pharmacy benefit games to $100M settlements, this is a rare, behind-the-scenes look into how the system really works—and what it takes to change it. Main Talking Points • Chris’s background: from bankruptcy attorney to managing an 820,000-member state health plan • The questions that exposed flaws: “Discount off what?” and “Don’t we want smart disruption?” • Her discovery: being billed $2.1M for a $675K procedure—and the rigged system behind it • How vendors manipulated EOBs and plan billing against contract terms • Filing the whistleblower case that led to a $100M+ recovery for New Jersey • Why she left government—and the chilling threats she faced afterward • The broader problem with PBMs, rebates, and healthcare middlemen • Her call to action for fiduciaries and employers to stop accepting “that’s just how it’s done” • Her book, The Great American Healthcare Heist, and what it reveals • What’s next: unsealing the rest of the case and continuing the fight for transparency