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In this episode of Built With Purpose, host Chris Fay sits down with Steve Dell’Orto, Founder and CEO of ConCntric, to unpack what it really takes to build certainty in complex, high-stakes environments. After spending 26 years rising through the ranks of a top construction firm—helping deliver iconic projects like Salesforce Tower and the Golden State Warriors arena—Steve saw firsthand how outdated processes, disconnected data, and fear-driven decision-making were holding the industry back. That realization led him to leave construction operations and build a software company focused on one thing: certainty of outcome. Steve explains why fundamentals matter more than hype, how leaders should run toward problems instead of away from them, and why AI isn’t replacing people—it’s becoming a force multiplier for teams already under pressure. From leadership lessons learned on job sites to building an agentic AI platform for pre-construction, this conversation bridges execution, culture, and long-term impact. If you’re a founder, operator, or leader navigating complexity—whether in construction, tech, or beyond—this episode offers a blueprint for building with confidence instead of chaos Key Topics Covered Why “certainty of outcome” is the real competitive advantage The hidden cost of fear-based budgeting and over-contingency How construction project management trains elite leaders Transitioning from construction operations to SaaS entrepreneurship Why Excel spreadsheets are holding modern companies back Agentic AI as a force multiplier—not a replacement—for talent Leading teams through complexity with clarity and purpose Why great leaders run toward problems, not away from them Guest & Host Links**Steve Dell’Orto Company: ConCntric LinkedIn: / stevedellorto Website: https://concntric.com Chris Fay LinkedIn: / cjfay Show: Built With Purpose