Deep Dive: How to Tackle Return Fraud Without Losing Customers скачать в хорошем качестве

Deep Dive: How to Tackle Return Fraud Without Losing Customers

This episode is brought to you by Appriss Retail (https://apprissretail.com/) Product returns are often seen as a necessary evil — but when return fraud enters the mix, things get a lot more costly, and complicated. In this Retail Remix Deep Dive bonus episode — brought to you by Appriss Retail — guest host Adam Blair (Editor, Retail TouchPoints) takes a closer look at how retailers can cut down on fraudulent returns without sacrificing customer experience. Joined by Vishal Patel and Pedro Ramos of Appriss Retail, the conversation covers: • Why the scale of returns fraud is rising—and how it’s evolving; • The growing tension between consumer expectations and loss prevention efforts; • How retailers can adjust return policies without alienating loyal shoppers; • Key findings from Appriss Retail’s latest Consumer Returns in the Retail Industry report; • Real-world success stories from retailers tackling this issue head-on. If you’re rethinking your return policy or struggling with increasing return rates, this episode offers strategic insights backed by real data. RELATED LINKS: • Explore the latest ORC report (https://apprissretail.com/downloads/) from Appriss Retail • Learn more about Appriss Retail (https://www.apprissretail.com/) • Read more from Retail TouchPoints (https://www.retailtouchpoints.com) • Catch up on all episodes of Retail Remix (https://www.retailtouchpoints.com/pod...) ----- Reduce returns, stop abuse and fraud, and protect your bottom line. Visit ApprissRetail.com (https://apprissretail.com/) to learn more.