How to Reduce WISMO by 25% & Increase Retention by 75%: Peak Season Tips - Webinar byrd x parcelLab скачать в хорошем качестве

How to Reduce WISMO by 25% & Increase Retention by 75%: Peak Season Tips - Webinar byrd x parcelLab

Customer experience continues to be a hot topic. Retailers who invest in creating enjoyable customer journeys stand out and are rewarded with loyal customers. They expect an Amazon-like shopping experience especially when it comes to post-purchase and delivery. In addition to being the most frequently asked question, WISMO requests take up valuable time for customer care. Discover how to improve processes and create a better customer experience with ParcelLab. Watch the re-live of the webinar collaboration of byrd x parcelLab now and learn about: What is WISMO (where is my order) How to reduce WISMO 6 practical tips to reduce WISMO How to increase retention by reducing WISMO How to improve the overall post-purchase experience Additionally, you can check out the wrap-up blog here: https://getbyrd.com/en/blog/wismo-and... This webinar was the last of 5 in byrd’s masterclass series in which we’ve welcomed experts from various fields of e-commerce to give their take and practical tips on how to prepare for the peak season. For more information, check out the link below https://getbyrd.com/en/masterclass-se... #ecommerce #peakseason #customerretention #wismo #postpurchase #customerexperience #fulfillment #masterclass #byrd #parcellab #webinar ABOUT BYRD: We are a tech-driven third-party logistics and fulfillment company on a mission to revolutionize the logistics industry. By building a pan-European fulfillment network with experienced and qualified logistics service providers, we offer online retailers access to scalable fulfillment services that enable growth and bring online retailers closer to their customers. This helps businesses to meet and exceed the expectations of their customers with regard to shipping, therefore ensuring customer satisfaction. This is made possible by combining the synergies of our international fulfillment network and the cloud-based all-in-one fulfillment software that integrates with leading e-commerce systems, offering maximum automation and transparency. We aim to provide a powerful fulfillment solution for e-commerce that empowers online retailers to grow their businesses and enables them to fulfill their potential.