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We may think the complexities of the human mind can only be understood by other humans. Yet research on chatbots and psychology suggests non-human bots can actually help improve mental health. Bilawal talks with Dr. Alison Darcy, the founder of mental health app Woebot, and Brian Chandler, an app user, to learn what chatbots reveal about our inner lives and what they can (and can’t) do when it comes to emotional wellness. Check out the 99% Invisible episode we reference in the show here: https://99percentinvisible.org/episod... For transcripts for The TED AI Show, visit go.ted.com/TTAIS-transcripts (http://go.ted.com/TTAIS-transcripts) 00:00 Introduction: AI Therapy Chatbots - The Future of Mental Health? 01:28 A brief history: ELIZA the Chatbot 03:35 Origins of Woebot: Making Mental Health Care Accessible 06:18 How Woebot Works: An AI Emotional Support Ally 08:31 AI Therapy: Metrics for Success 10:05 Advantages of AI Therapy: 24/7 Availability and Perfect Memory 14:41 An Empathetic AI: Design Opportunities and Challenges 18:29 AI vs Human Therapists: Complementary Roles in Mental Health 24:05 The Future of AI Therapy: Bridging the Research-Practice Gap 29:00 User Experience: Brian's Journey with Woebot 32:02 Comparing AI and Traditional Therapy: Brian's perspective 35:18 Ethical Considerations: Data Privacy and AI Boundaries 38:24 Outro: Bilawal's Takeaways and His Own Mental Health Journey 39:40 End Credits