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Most people think clients choose a real estate agent or lender because of the company name behind them. That’s not true. In this episode of Educating Homebuyers, I sit down with Mark Charter to talk about why your personal brand matters more than the brokerage or company logo — and how building a career around who you are leads to longer-lasting success. We cover what 20+ years in real estate teaches you about branding, identity, imposter syndrome, purpose, and why chasing volume or awards alone often leads to burnout. Mark also shares why he built an agent-first brokerage, why agents should own their relationships, and how clarity in your “why” changes everything. This episode is for real estate agents, lenders, and business owners who want to build something sustainable, authentic, and aligned with their life. 00:00 – Intro 01:15 – Mark’s real estate journey 03:00 – Getting through downturns and hard seasons 04:30 – Why most agents struggle 06:10 – Time, priorities, and defining your why 08:10 – Enjoying the process, not chasing the finish line 10:00 – Why awards and volume don’t equal fulfillment 11:20 – Belief, confidence, and deserving success 13:00 – Selling yourself without feeling salesy 14:50 – Building a process you believe in 15:10 – Why Mark started his own brokerage 17:00 – Why the agent should be the brand 19:15 – What agents really deserve to earn 21:55 – Imposter syndrome in real estate 24:25 – Losing everything and redefining identity 26:00 – Gratitude and perspective 28:20 – Comparison as the thief of joy 29:40 – Content, podcasts, and personal platforms 31:30 – Relationship-based business vs chasing virality 33:15 – Staying positive in a tough market 35:00 – Real estate as a people business 37:25 – Final thoughts