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Innovation and Operational Control

Moore, B.J., & Ahmed, S.A., 2025. Innovation and Operational Control. Chapter 9 in Evolution of Management Practice. edited by Dr. Munoz M.J., De Gruyter Publishing, March 3rd. https://www.degruyterbrill.com/docume... The audio and video was generated using NotebookLM based on my 2025 publication. The provided video is based off an excerpt from a book chapter titled "Innovation and Operational Control" authored by Brendan Moore, PhD, MS, MA, MPS, which examines the critical relationship between operational control and business innovation. The chapter defines operational control as managing aspects like product quality, inventory, and supply logistics, and discusses how innovation, whether incremental or substantial, is crucial for business success. Key themes explored include the importance of systems thinking, the necessity of executive sponsorship for new initiatives, and models for success such as experimentation, collaboration, and psychological safety. The authors also suggest that leaders should focus on fostering intrinsic motivation in employees and embrace failure as a necessary part of the iterative process to cultivate a truly innovative culture. #innovation #business #management #leadership #operationsmanagement