Conversation analysis as a method for health and social policy research скачать в хорошем качестве

Conversation analysis as a method for health and social policy research

In this session, Dr Merran Toerien and Dr Annie Irvine introduced the method of of conversation analysis which has become widely applied to institutional settings including health and social care, criminal justice, and education. Conversation analysis is an observational method that uses recordings (audio and/or video) of naturally occurring data such as doctor-patient interactions, psychological therapy appointments, or jobcentre interviews. the method looks in fine detail at the way that conversations between participants evolve, for example, how turns are taken, how participants respond and where blockages or 'misalignments' occur. Merran and Annie draw on studies of heteronormativity and racial disparities in medical encounters, conversation analysis can reveal implicit and unconscious biases that perpetuate marginalisation through the normative use of language and institutional talk. Using this approach, we can also glean important insights into how and why institutional practices work well - or do not - and in turn can identify how health practitioners can adjust the way they interact with clients to achieve better outcomes. Presenter profiles: Dr Merran Torien, Reader, Department of Sociology, University of York https://www.york.ac.uk/sociology/our-... Dr Annie Irvine, Research Fellow, Department of Global Health and Social Medicine & ESRC Centre for Society & Mental Health, King's College London https://www.kcl.ac.uk/people/annie-ir...