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Sean Stapleton, the CEO of MedGuard Protection Plans, discusses why HMEs should consider offering protect protection plans to drive both increased patient loyalty and expanded revenues. It's a new concept for HME, and Stapleton explains why he thinks it took a little while for these plans to come to the industry. Additionally, he talks about what patients would be interested in product protect plans and explains how providers can integrate them into their businesses. Links: http://medguardplans.com http://hme-business.com Chapters: 0:00 Introduction Sean Stapleton 1:27 What MedGuard and what does it offer? 2:22 What are product protection plans? 3:38 How protection plans give patients confidence 4:50 Why do customers purchase protection plans? 6:06 The demographics of protection plan buyers 7:10 Reasons HMEs would want to offer protection plans 8:48 How these plans fit the overlap of services, care and revenue 9:52 Why are these plans only now coming to HME? 11:29 How do HME providers start offering product production plans? 13:20 Getting starting with MedGuard Want some more information? On April 26, Stapleton will present a free HME Business webinar that will provide a roadmap for offering product protection plans. Learn more at http://hme-business/webinars.