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Most founders set prices the same way they pick paint colors: gut feel, competitor glances, and whatever number doesn't make them wince. The result? Margins that shrink as you scale, customers who churn when value isn't obvious, and sales cycles that stall because nobody can explain why this costs what it costs. Dan Balcauski has spent 15 years watching SaaS companies bleed money through pricing mistakes that seemed reasonable at the time. His Austin-based consultancy, Product Tranquility, exists because most founders treat pricing as a one-time decision instead of an architecture that compounds. The difference between companies that hit 10x customer growth and those that plateau often comes down to whether price tracks value or sits in a spreadsheet someone made three years ago. This episode breaks down how to build pricing that actually scales: segmenting customers by the outcomes they need, packaging tiers that make upgrades obvious, and metrics that connect your price tag to the ROI your buyers experience. If your current pricing strategy is 'what competitors charge minus 10%,' this conversation will show you what you're leaving on the table.