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What is conversational commerce?

What is conversational commerce? Conversational commerce integrates shopping directly into chat and voice interfaces—allowing customers to discover products, build carts, and complete purchases without ever leaving the conversation. Learn how AI: • Powers discovery and checkout via bots using tools like Dialogflow, Rasa, Algolia, and Stripe • Boosts engagement by up to 25% through personalized suggestions and 24/7 availability • Reduces cart abandonment by 15% with timely in-chat reminders • Enables hands-free reorders with voice bots like Alexa • Captures rich CRM data with every interaction to refine customer profiles This video covers: 00:00 – What Is Conversational Commerce? 00:18 – Tools & Technologies Powering It 00:33 – Performance Metrics & Business Impact 00:54 – Use Cases: Retail, Subscriptions, and B2B 01:09 – How to Implement Chat-Based Sales 01:25 – Why It’s a Game Changer #ConversationalCommerce #AIChatbots #VoiceCommerce #EcommerceAutomation #CustomerEngagement #ChatBasedShopping #MarketingAutomation #DigitalSales #AIinRetail ⸻ WEBSITE https://www.jjbind.com SCHEDULE A CONSULTATION https://jjbind.com/consultation TAKE THE YES! TEST (FREE) Discover your brand’s emotional archetype and improve your marketing: https://www.jjbind.com/yes AI STRATEGY CONSULTING Learn how we help companies drive efficiency, improve conversion, and boost profits using AI: https://www.jjbind.com/consultation FOLLOW Jeff's LinkedIn –   / jeffrey-brogger   J.J.B. Industries, LLC LinkedIn –   / jjbind   ⸻ JJB Consulting helps growth-stage businesses harness AI, automation, and conversion-driven marketing to scale profitably. Whether it’s unlocking new revenue through AI implementation or building emotional brand experiences that convert, our team bridges strategy and execution for lasting results. Schedule a Consultation Today: https://jjbind.com/consultation