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Shift Two An Arrest, a Defib and Team

What happens when assumptions go unchecked, fear takes over, and no one’s quite sure who’s leading? In this shift, we unpack a real-life ICU-to-ward cardiac arrest that taught us more about communication, leadership, and psychological safety than any textbook or workshop ever could. Naomi shares a story that’s raw, reflective, and full of those “oh yep, I’ve been there” moments. We explore what happens when teams don’t know each other, when fear freezes action, and when vague questions like “Are you happy with airway?” just don’t cut it in the moment. We talk about how to lead when you’re not sure who is the leader but someone needs to be, how to coach in chaos, and how to work with the team you’ve got—not the team you wish you had. Everyone who enters health care wants to do the best they can - for their patients, their colleagues, and themselves. But wanting to do your best is only the beginning. True excellence isn’t a fixed point; it’s a process of personal and professional growth, reflection, and transformation. At Better Every Shift, we dive into real stories that reveal how our “best” is something that evolves as we learn, stretch, and allow ourselves to mature. Together we explore the messy, inspiring, and sometimes uncomfortable moments that shape us into more effective clinicians and leaders.