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Innovating the delivery of health and human services

This second episode of the “Top Trends in State and Local Government” video series explores trends in the health and human services industry, including prioritizing coordination between programs, leveraging data across agencies to close participation gaps, and deploying technology to automate processes. Here to discuss these and other trends are Jess Maneely, Assistant Director of Process Innovation at American Public Human Services Association (APHSA), and Andy Pitman, Director of HHS Solutions at Microsoft. To learn more about Microsoft State and Local Government, visit: https://aka.ms/MicrosoftPublicHealth2023 Watch the other videos in the “Top Trends in State and Local Government” series here: https://aka.ms/AAjznnr 0:15 Intro 1:26 Microsoft-defined HHS taxonomy 2:01 Program trends in 2023 3:35 Process innovation 5:42 Health & Human Services value curve 8:12 Evolving data usage 10:30 Conclusion Audio description version:    • Innovating the delivery of health and huma...   #Microsoft #MSCloudforGovernment #technology #DataAndAI #DigitalTransformation #HHS #SLGTopTrends #MSIndustryVoices