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Kuala Lumpur International Airport Terminal 1 Malaysia After Baggage Reclaim, head to Customs and exit to the arrival hall. You need internet access to use the Grab e-hailing app. Malaysia e-SIM as low as RM20 for 7 days: https://tinyurl.com/malaysia-esim 0:12 - Cash Payment Grab Malaysia The airport provides free Wi-Fi. In Malaysia, you can pay for Grab rides with cash. When booking a ride, you can choose the Cash payment option. This allows you to pay the driver directly in cash at the end of your trip. 0:27 - Mobile Internet Data You'll find kiosks and stores in the arrival hall of each terminal where you can buy a SIM plan to activate mobile data. However if you are unable to get connected, it's generally okay if your device has no internet during the Grab ride. Once the ride is booked using the airport Wifi, your driver has all the necessary information, and you can proceed without needing a constant internet connection. However, without internet access, you won't be able to track the ride, communicate with the driver through the app, or make changes to your booking. If you're using a digital payment method such as credit card, make sure it's set up before losing your connection. 1:06 - Using Grab Overseas The app is designed to switch location automatically when you travel overseas. Grab is widely used in Malaysia and works seamlessly across the country. 1:15 - Payment Card and Grab Balance A useful tip: It's generally more convenient to link a debit or credit card to your account rather than relying on a prepaid Grab balance. The best is that you can use an international payment card such as Wise as its exchange rate is much better than the normal credit/ debit card. If you have a Grab balance in other currencies, it won't be accessible for use in Malaysia. Instead, that balance is put on hold, and you'll need to add a Malaysian Ringgit balance for local transactions. You can use the app right away. 1:44 - How to Book Grab Ride Set your pickup location. The airport has designated Grab pickup points. The app should automatically detect your location, but you can manually adjust it if needed. Make sure you have selected the right terminal and the Door number on Level 1. Enter Destination in the 'Where to' field. Review the fare and type of ride depending on the number of passengers and luggage. Confirm the booking when you are satisfied with the information. Wait for the Driver at the pick up area. You will receive driver details, including the car model, plate number, and estimated arrival time. Once your ride arrives, verify the car details before getting into the vehicle. Payment is handled through the app (if you selected digital payment)