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Private practice physical therapy owners struggle with clinic growth when they don’t track the right metrics. In this MBA for the DPT lesson, Amit Gagliani explains the clinic statistics PT owners must monitor to improve retention, increase visits, and build a healthier PT business. Most physical therapists start a clinic because they care about patients, not spreadsheets. But ignoring the business side leads to leaky schedules, lost revenue, and stalled clinic growth. In this episode, we break down the difference between surface stats (what already happened) and operational stats (what predicts what happens next) — and how PT clinic owners can use them to make smarter decisions. If you own or lead a PT clinic, these metrics reveal where patients drop off, why revenue stalls, and what to fix first. 00:00 Intro 02:18 Surface Level Stats 05:03 No-Shows And Cancellations 08:02 Clinic Revenue Metrics 12:43 Leading Vs Lagging Indicators 14:03 Percent Prescribed Explained 16:33 Clinic Utilization Rates 20:41 Cash Flow Metrics 24:10 Operational Stats Matter 29:02 Where To Start Guest: Amit Gagliani Resources Mentioned Book: Robert Cialdini — Pre-Suasion