Matt Grimshaw - Scaling People, Not Paperwork, How AI Agents Are Transforming Hospitality Ops скачать в хорошем качестве

Matt Grimshaw - Scaling People, Not Paperwork, How AI Agents Are Transforming Hospitality Ops

EP51 – Scaling People, Not Paperwork: How AI Agents Are Transforming Hospitality Ops 🎙️ Guest: Matt Grimshaw, Founder of Youda In this episode of Captive Conversations, we sit down with Matt Grimshaw, the brains behind Youda, to dive deep into the world of AI agents, employee experience, and the operational chaos behind hospitality’s people problems. 🔥 What we covered: How AI agents can take on 80% of HR admin tasks Why personalised onboarding is the key to retention What most hospitality businesses still get wrong about people ops How predictive insights are changing the game on 90-day turnover Why legacy systems are the #1 blocker to innovation 💬 “Hospitality should be a place where you can have a great summer job or build a 10-year career. The tech should support both.” If you're scaling a hospitality business and drowning in admin, this one’s for you. 🧠 Watch, learn, and get ready for a smarter way to run your teams. 👉 Subscribe to the channel and hit the bell for more unfiltered chats from the frontlines of hospitality. #CaptiveConversations #HospitalityTech #AIInHospitality #Youda #PeopleOps #HRInnovation #EmployeeExperience #RetentionTools #Leadership