Help Desk Technician Interview Questions and Answers (How to PASS IT Support Interviews) скачать в хорошем качестве

Help Desk Technician Interview Questions and Answers (How to PASS IT Support Interviews)

Help Desk Technician interview questions and answers. In this video, I’ll coach you through four high-impact helpdesk and IT support interview questions with strong, realistic answers you can adapt fast, including a SEAT “tell me about yourself” answer, handling frustrated users, and prioritising multiple open tickets. In this video, I'll cover the following IT Support interview questions: • Tell me about yourself 01:04 • Why you want to work in helpdesk or IT support 03:17 • Handling frustrated customers or users professionally 04:18 • How to prioritise tickets using impact, urgency, and SLA 07:40 Comment below with the ticketing system you use (ServiceNow, Jira Service Management, Zendesk, Freshservice, Spiceworks, or other) and I’ll tell you what to emphasise in your interview answers. Option 1 - 30 Ready-made Help Desk Technician interview answers: https://www.how2become.com/help-desk-... Option 2 - Get me to write tailored answers for YOUR Help Desk Technician interview today: https://passmyinterview.com/joshua-br...