How to Never Lose A Member | Ep. 8 скачать в хорошем качестве

How to Never Lose A Member | Ep. 8

In this episode of The Gym Profit Podcast, Jay Duquette and Brad McKee discuss strategies to reduce attrition in gyms, emphasizing the importance of client retention over merely acquiring new members. We explore the significance of understanding your client’s goals, effective onboarding processes, and delivering measurable outcomes to build trust and engagement. In this episode, you'll learn: • How to reduce member attrition. • How to retain members beyond marketing. • How to know the real cost of lost members. • How to track client goals consistently. • How to deliver results that build trust. • How to create memorable member experiences. • How to earn referrals organically. • How to grow through client fulfillment. Key Moments 00:00 Understanding Attrition in Gyms 02:57 The Importance of Retention 05:56 Defining the Client Journey 09:11 Onboarding and Engagement Strategies 12:06 Delivering Outcomes and Building Trust 14:54 Unexpected Value and Member Experience Brought to you by: Fitrevconsulting - fitrevconsulting.com Instagram - @‌fitrevconsulting & LiftR, the #1 all in one software for Gym Owners & Fitness Coaches: Liftrapp.io