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Servicing your workforce’s needs is a necessity for every business. Poor HR experiences can lead to employee turnover, which has significant cost your business. Have you looked at how your HR service is being provided lately? Is your HR team working effectively and efficiently? Do they have a system that enables them to be structured and route employee issues efficiently, collaborate together easily, provide answers to employees consistently, provide support thru multiple channels, and provide management extensive analytics to measure performance and insight into reported HR requests/issues in a secure way? What about being able to measure compliance for various HR regulations? Surprisingly, most HR teams can’t. They are setup in inefficient models where too many senior people answering basic questions in ways that are not visible, not compliant and not secure. But, they don’t have to be. Oracle’s next generation employee service platform, HCM Cloud Help Desk, is a cost-effective, secure solution can enable you to provide excellent, consistent, measurable and secure HR services to your workforce thru multiple channels. This video describes how this tool can enable HR to address those challenges and help you provide top-notch HR services to your employees.