Digital Portfolio Management and CSDM Overview скачать в хорошем качестве

Digital Portfolio Management and CSDM Overview

This is a comprehensive overview and discussion about ServiceNow's Digital Portfolio Management (DPM) product and CSDM. DPM represents a convergence of managing Service and Application together in one place, and sets the stage for becoming "Digital Product" centric. Continue the discussion on our community here: https://www.servicenow.com/community/... We have broken down each section below. 4:45 - DPM research and background 6:00 - How to get Digital Portfolio Management and license requirements 7:10 - DPM Demo - the 2 types of portfolios 9:00 - Home page 11:00 - Creating personal portfolios 16:40 - Common way to see Services and Applications 20:10 - Bringing Dev and Ops into the same room 22:05 - Plan, Build, Run, Risk views for Business Application 26:00 - Run tab Business Application vs. Service discussion 30:00 - Risk, info tabs on Business Application 32:35 - Viewing CSDM relationships in the new Node Map diagram 35:40 - Plan, Build, Run, Risk views for Service 36:30 - Enterprise Portfolios, taxonomy structures 41:00 - how do you start, aligning to CSDM 48:00 - Service owner’s new home 53:20 - Recommendations on getting started: divide and conquer 59:15 - Typical challenges when not following CSDM 1:01:00 - How Incident management uses a mature CSDM 1:06:20 - Recommendation Principle CI Classes in Incident Management 1:11:00 - Offering use in Incidents, targeting specific consumers 1:12:00 - Data Foundations - CMDB quality visibility 1:17:05 - Data Foundations - CSDM alignment 1:26:40 - DPM administration and suggestions