6 Tips For Improving Your Customer Service Skills | Indeed Career Tips скачать в хорошем качестве

6 Tips For Improving Your Customer Service Skills | Indeed Career Tips

Get better job matches when you complete your Indeed profile: https://go.indeed.com/4ER6C8 Effective customer service is vital to any successful company. Active listening, empathy, and problem-solving skills are the foundation of good customer service. We’re breaking down the basics of customer service. Whether you’re a novice customer service rep or you’ve been in the field for years, you’ll be solving problems and wowing your manager in no time. Looking to advance your career? Let our original Courses by Indeed series be your go-to guide for developing work-related skills that will help you stand out. 00:00 Introduction 00:40 Customer service for beginners 01:13 Lesson 1: Practice active listening 02:50 Lesson 2: Lead with empathy 03:32 Lesson 3: Focus on problem-solving 04:29 Lesson 4: Communicate clearly 05:24 Lesson 5: Follow internal procedures 06:20 Lesson 6: Know your company’s products & services 06:50 Improving customer service skills Want to get insight into the day in the life of a customer service rep? Check out this video:    • A Day in the Life of a Customer Servi...   Click here for more courses to level up your career:    • Courses by Indeed   Follow Indeed!   / indeed     / indeed     / indeedworks     / indeed-com     / indeed      • 6 Tips For Improving Your Customer Se...   More people find jobs on Indeed than anywhere else. Indeed is the #1 job site in the world* with 580M job seeker profiles.** Indeed allows job seekers to search millions of jobs, post resumes, research companies and more in over 60 countries and 28 languages. And over 3.5M employers use Indeed to find and hire new employees. For more information, visit https://www.indeed.com. On our YouTube channel, you’ll find tips and personal stories to help you take the next step in your job search. The information in this video is provided as a courtesy. Indeed is not a legal advisor and does not guarantee job interviews or offers. *ComScore, Total Visits, March 2024 **Indeed data (worldwide), job seeker accounts that have a unique, verified email address Create a free Indeed account: https://go.indeed.com/7NA37Z Find your next job: https://go.indeed.com/findjobs More career advice and resources from Indeed: https://go.indeed.com/RFW437 Read 11 Ways to Deliver Excellent Customer Service: https://go.indeed.com/XYPRNK #customerserviceskills #careercourse #Indeed