What Is Operational Excellence? What Lean Really Is (and Is Not) - Mark Graban скачать в хорошем качестве

What Is Operational Excellence? What Lean Really Is (and Is Not) - Mark Graban

What is operational excellence—and what does Lean really mean? In this video, Mark Graban explains why Lean is often misunderstood and why true operational excellence goes far beyond tools, projects, or isolated improvement events. Drawing on experience in manufacturing and healthcare, Mark describes Lean as an integrated management system and organizational culture, not a checklist of techniques. When organizations copy tools without adopting the underlying philosophy, results are often disappointing—or even counterproductive. Key ideas explored in this talk include: Why Lean is not a random toolbox or a series of projects Lean as a holistic system of culture, leadership, and management The importance of developing people before chasing results Why safety, quality, delivery, cost, and morale are deeply connected How leaders create systems that allow people to succeed Why Lean requires active involvement from top leadership—not just sponsorship How improvement must be both top-down and bottom-up Operational excellence, at its core, is about developing people, improving systems, and sustaining performance over time—not quick wins or superficial metrics. This video is especially useful for leaders, managers, and improvement professionals who want a clearer, more accurate understanding of Lean as a long-term organizational strategy. #OperationalExcellence #LeanThinking #Leadership #ContinuousImprovement #RespectForPeople #LeanManagement