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This podcast dives into how healthcare providers can strengthen their communication skills to truly center the needs, values, and preferences of patients. Christoper Haymaker, PhD, and Kari Beth Watts, DO, share practical strategies, like active listening, empathy, and shared decision-making, to foster more respectful, collaborative care. You'll also learn how to avoid common communication missteps and create interactions that lead to better patient experiences and outcomes. In support of improving patient care, Western Michigan University Homer Stryker M.D. School of Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Credit amount subject to change. Interprofessional Continuing Education This activity was planned by and for the healthcare team, and learners will receive 0.75 Interprofessional Continuing Education (IPCE) credits for learning and change. Physicians Western Michigan University Homer Stryker M.D. School of Medicine designates this live activity for a maximum of 0.75 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Psychologists This program is co-sponsored by the American Psychological Association for continuing education credit. The American Psychological Association retains responsibility for the program. This activity is designated for 0.75 APA CE Credits. Participants can visit https://wmed.cloud-cme.com/course/cou..., then click on "Content" to complete the credit process.