Proactive Customer Service: Transforming Your Customer Journey скачать в хорошем качестве

Proactive Customer Service: Transforming Your Customer Journey

Discover the Power of Proactive Customer Service! 🚀 In this video, we dive into the world of proactive customer service and how it can transform your customer journey. Learn how to boost sales, speed up service ticket resolution, and increase client retention by addressing potential problems before they happen. We'll share real-life examples, like Delta Air Lines' Fly Delta app, and practical tips on using customer journey data and automation to provide exceptional support. Key Topics Covered: Proactive vs. Reactive Customer Service Benefits of Proactive Customer Support Using Customer Journey Maps Leveraging Real-Time Data and Analytics Practical Tips for Implementing Proactive Support Join Us: Learn more about how brands can take advantage of a proactive end-to-end approach! Check out our webinar for more insights from leading contact center experts: https://nxtva.co/40h83N5 Have questions or need more tips? Comment below, and we'll be happy to help! ☆ Credits: Video from Delta Air Lines   / c74gw-uo0yg   👩‍💻 Get the best business tips, information, and tools on our blog: → https://nxtva.co/3Cdhpl1 🔗 Stay connected with Nextiva:    / nextiva     / nextiva     / nextiva     / nextiva     / nextiva   🤩 More of our popular videos:    • What is VoIP? (+ How VoIP works!)      • How to Get a Business Phone Number (With A...      • Contact Center vs. Call Center: What's the...      • Contact Center as a Service: Software for ...   ⚠ Disclaimer: The videos on our YouTube channel are for informational purposes only, and are not intended as an endorsement for any of the products or services that we feature. #Nextiva #CustomerExperience #UCXM