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Introduction to Training Technology

Technology is having a major influence on how training is delivered. The effective development and use of technology for delivering training such as online learning requires collaboration among the areas of training, information technology, and top management. In addition, needs assessment, design, transfer, and evaluation (training design) are critical components of the effective use of training technology. Although technologies such as social media, tablet computers, and virtual reality provide exciting capabilities and possibilities, it is critical that companies use training technologies that support both business and learner needs. Technology is changing learning and training in corporate settings, as well as in grade schools, high schools, colleges, and universities. “Traditional Training Methods,” instructor-led classroom training is still the most popular training method. The use of training technologies is expected to increase dramatically in the next decade as technology improves; the cost of technology decreases; companies recognize the potential cost savings of training via tablets, mobile phones, and social media; and the need for customized training increases. Shared workspaces, social networks, and wikis are the most commonly used social media for learning. There appear to be generational differences in using and realizing the potential benefits of social media tools. Millennials believe that social media tools are helpful for learning and getting work done, and do so to a greater extent than baby boomers or Generation Xers. This may be because millennials are more likely to use social media tools in their personal lives, resulting in their being more comfortable using them at work.