When a Legal Front Door Becomes Essential: How Hitachi Shifted Legal to Shared Services скачать в хорошем качестве

When a Legal Front Door Becomes Essential: How Hitachi Shifted Legal to Shared Services

Shared services and embedded legal models promise efficiency—but they also expose the limits of running legal on email and relationships. In this candid conversation, Evan Wong (CEO @ Checkbox) and Jeannine Moran (Director of Legal Operations @ Hitachi Digital) unpacked how Hitachi Digital’s shift to a shared services model forced a fundamental rethink of legal service delivery. They explored how Hitachi Digital improved both the business experience and legal’s internal operations by building a single legal front door and internal hub, deliberately driving adoption through change management and branding, and automating over 80% of inbound requests while connecting legal, compliance, and enterprise systems in one place. 🎉 Where to find Checkbox • Website: https://www.checkbox.ai/ • Twitter: / checkboxai • LinkedIn: / checkboxai 🔗 Other Resources Legal Tech Hub - https://www.checkbox.ai/in-house-lega...