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Real insight doesn’t come from surveys, dashboards, or feature requests. It comes from slowing down and listening to what actually happened. In this guided audio visualization, we explore how founders, product leaders, and builders uncover real user truth — not by asking what people want, but by walking through specific moments when things broke down. This episode focuses on the power of detailed conversations: dates, actions, friction points, and decisions that reveal what progress people are truly trying to make. You’ll experience how vague feedback like “make it easier” transforms into clear, actionable understanding when you ask better questions. You’ll hear how patterns emerge across conversations, how different struggles signal different motivations, and why clarity comes from listening — not guessing. This episode is for founders, designers, and product leaders who want to build with confidence, reduce noise, and understand the real job their product plays in people’s lives.