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Welcome back to The Dutta Dialogues! In this video, we dive deep into the ServiceNow GRC/IRM module to explore the crucial lifecycle of Policy Management. If you are a GRC developer, administrator, or compliance manager, understanding how to handle Acknowledgement Campaigns is essential for ensuring your organization stays compliant. I walk you through the entire process—from initiating a campaign to ensure your users have read the latest policies, to the final step of retiring a policy when it is no longer needed. In this video, we cover: Running an Acknowledgement Campaign: How to set up and launch a campaign for a specific policy. The Campaign Workflow: Understanding the backend workflow that drives the acknowledgement process. Requesting Acknowledgement: How to manually trigger requests for users to review policies. Responding to Acknowledgement: A look at the end-user experience—how to view and accept a policy. Retiring a Policy: The correct steps to deactivate and retire a policy in ServiceNow. If you find this video helpful, please Like, Share, and Subscribe to The Dutta Dialogues for more deep dives into ServiceNow and the latest in IT technology! #ServiceNow #ServiceNowGRC #ServiceNowIRM #TheDuttaDialogues #ServiceNowDeveloper #GRC #PolicyManagement #ServiceNowCommunity #GovernanceRiskCompliance #SaaS #TechTutorial #ServiceNowLearning #riskmanagement