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Many first responder agencies have wellness resources, EAPs, and referral pathways in place — yet support is often accessed only after someone reaches crisis. In this First Responder Workshop, we explore what we call the help gap: the space between having resources available and those resources actually being used. This conversation is designed specifically for: • First responder agencies and leadership • EAP and HR professionals • Union representatives and referral partners • Anyone involved in early intervention and referrals We discuss why referrals often happen late, what we see behind the scenes once someone reaches out, and how agencies can support earlier intervention without escalating unnecessarily or creating fear around the process. Topics include: • Why first responders hesitate to reach out • What happens after the first call or referral • How confidentiality is handled • How agencies can help close the gap before crisis hits The goal is simple: help agencies recognize the gap — and close it earlier. Learn more about our first responder programs and referral support at https://afteraction.care