Plastic Surgery: Innovations in Patient Safety скачать в хорошем качестве

Plastic Surgery: Innovations in Patient Safety

2:15 minutes. Phillip Haeck, MD, a plastic surgeon at the Polyclinic in Seattle, Washington, describes changes his practice made to improve patient safety based on the data and recommendations in The Doctors Company’s Plastic Surgery Closed Claims Study. The study revealed that 10 percent of claims against plastic surgeons involved a communication problem—miscommunication or failure to communicate between the doctor and staff or between the patient and doctor. Dr. Haeck presented these findings to his practice’s six partners and 35 staff. The practice reviewed its communication practices and implemented changes in its interactions among physicians, staff, and patients. It now has clear guidelines to identify each communication, when it took place, and what resulted. All communications are now entered into the electronic medical record and made available to the surgeon. Phone calls and social media exchanges between staff and patients are also made part of the electronic medical record and brought to the surgeon’s attention. Read the full study at http://www.thedoctors.com/plasticsurg.... The Doctors Company, the nation’s largest physician-owned medical malpractice insurer, regularly issues industry-leading closed claims studies that alert specialists to common risks and help them identify ways to improve patient safety. SUBSCRIBE    / doctorscompany   VISIT OUR WEBSITE http://www.thedoctors.com LET'S CONNECT Twitter:   / doctorscompany   LinkedIn:   / the-d.  . Facebook:   / thedoctorscom.  .